“People come first at Inland.
Our employees are not just a number.”

Guided by co-founder Cathy Hammond for more than a quarter of a century, IMS senior leadership includes experienced professionals in finance, logistics, operations, accounting, safety, and insurance who represent the best in the industry.

Inland Marine Service has a simple organizational structure, without layers of management or committees. As a third generation family owned and operated company, we created relationships that are designed to last into the fourth generation of service. The IMS reputation for integrity and excellence has been earned because we invest the time and resources necessary for a long lasting, mutually beneficial partnership of safety and productivity. We manage our customer’s equipment with accountability and integrity. Finding better ways to serve our boat crews and our customers is an IMS tradition.

CORE VALUES

INTEGRITY

With a sterling reputation in the industry for transparent communication and the active recruitment of mariners of character, our customers and our employees know that they can trust us to tell the truth, to keep our promises and to be accountable for our actions. For their part, our professional mariners are expected to exercise sound judgment and adhere to a high standard of ethical and moral behavior.

STEWARDSHIP

Inland Marine Service was born on the River, and the power of the River continues to produce our primary source of energy, values and pride. Natural stewards of the environment and the safety of the boats we manage, we are dedicated to upholding our responsibilities to our customers and to our nation’s waterways.

SAFETY

We are deeply committed to the safety of our employees and the boats we manage. Inland leadership invests a substantial amount of time and money in quality, consistent instruction to ensure that our crews are the best trained on the river. Inland mariners know that safe practices are a vital skill for success as a professional at the company.

COMMUNITY

From the Hammond family leadership to the close quarters of the boat to the shore-side office to the relatives of the IMS mariner at home, there is a palpable kinship among IMS employees rooted in a long history of genuine concern and trust. Crewmembers, isolated together on boats and dependent on each other to complete tasks efficiently and safely, frequently grow to view their fellow mariners as a second family. Shore-side operators form personal bonds with the crews they manage and serve. Inspired by Cathy Hammond’s example, each of us earnestly strives to take good care of one another.

PARTNERSHIP

We are determined to be an advantageous partner for mariners and customers alike. For individual mariners, we seek to improve lives through personal and industry-wide advocacy and support. Customers trust us to provide risk mitigation, agile response to change, seamless relief from the every day burdens of boat maintenance and a native’s comprehensive understanding of river culture with access to top talent.


Cathy Hammond, CEO

Regulatory and Compliance Management
Mariner Advocate

“Shore side operations exist to support our mariners. At Inland, we see a lot of value in behaving as a community.”

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Dave Hammond, JR., President

Regulatory and Compliance Management
Insurance and Claims Management

“It is not unusual for us to have a client whose main motivation is compliance. We know the current and upcoming industry regulations inside and out. Those clients know that if we are managing their vessels they will be in compliance not just for today, but for the impending Sub Chapter M governance as well.”

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David Shantz, CFO

Insurance and Claims Management
Accounting and Finance

“We are vested partners with all of our clients and we work with a lot of the top players in the industry”

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Craig Burrus, VP

Line Haul Vessel Operations and Management
Liquid Cargo Transportation

“It is important that the person making decisions for your business is a quality individual. We offer enormous talent on the waterways and in the office with the intelligence, training, and experience to make the right decisions in critical situation”

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Mark Roach, VP OPS Line Haul

Harbor Vessel Operations and Management
Line Haul Vessel Operations and Management

People come first at Inland. The original Hammond family of four now extends to 700+ employees. We know each other by name, not a number.

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Jason Adams, COO QSMS

Harbor Vessel Operations and Management
Insurance and Claims Management
Regulatory and Compliance Management

“IMS encourages effective communication, expects a respectful work environment and requires individuals to have personal accountability for their own actions. Developing a safety culture requires reporting systems, safety audits, safety communications, tracking leading and lagging indicators, open communications to the entire organization; positive and less than positive.”

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Greg Brown, VP/COO IMS Cruise Lines

Liquid Cargo Transportation
Inspected Vessels
Vessels in Class
Passenger Vessel Services
Project Management and Construction Management
Marine Repair and Maintenance Management

“One of the first things that I noticed when visiting the IMS corporate offices was the absence of ‘corporate head shots’ hanging on the walls. There are lots of companies that line their hallways with that sort of stuff. What impressed me was their walls are covered with pictures of the crew and the IMS boats they work on. It was like visiting a friend and seeing their family photos on the mantle. At IMS the emphasis is on the crew and where the hard work gets done. After my first trip to the office I knew this company was going to be different.”

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Dewayne Giltners, VP of Engineering

Liquid Cargo Transportation
Inspected Vessels
Vessels in Class
Passenger Vessel Services
Project Management and Construction Management
Marine Repair and Maintenance Management

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